Managed Service Plan
Your Dedicated IT Department
Stop letting IT headaches distract you from what truly matters: growing your business. Our all-inclusive Managed IT Service Plans provide you with comprehensive, proactive technology support and strategic guidance, effectively delivering the benefits of a full IT department for a predictable flat monthly rate.
Imagine having a dedicated team constantly working behind the scenes to ensure your technology runs seamlessly and securely, around the clock. That's the power of our managed services.
Here's what's included in your comprehensive plan:
Strategic Technology Leadership (vCIO): Gain a seasoned technology advisor without the executive-level salary. We provide quarterly strategic reports, in-depth reviews of your technology landscape, expert guidance on IT strategy, and proactive recommendations to align your technology with your business objectives and drive future growth.
Always-On Remote Monitoring & Support: Our dedicated team utilizes cutting-edge tools to continuously monitor your systems, identifying and resolving potential issues before they impact your productivity. When you need assistance, our experienced technicians are ready to provide rapid remote support with a guaranteed 2-hour response SLA.
Advanced Cybersecurity Protection: Safeguarding your valuable data is our top priority. We implement and manage SentinelOne, an industry-leading endpoint detection and response solution, providing robust protection against evolving cyber threats.
Proactive System Health Management: We take a proactive approach to your IT infrastructure. Regular system maintenance, timely software updates, and consistent security patching are all part of ensuring your systems remain stable, secure, and optimized.
Reliable Network Infrastructure Management: Your network is the backbone of your operations. We specialize in managing and optimizing Ubiquiti network solutions, ensuring a stable, high-performing, and reliable connection for your business.
Secure & Flexible Remote Work Solutions: Empower your team to work securely from anywhere. We implement and manage robust VPN and secure remote access solutions, ensuring business continuity and flexibility.
Optimized Wireless Performance: Frustrated with slow or unreliable Wi-Fi? Our experts will diagnose and fine-tune your wireless networks to ensure optimal performance and coverage throughout your workspace.
Basic Website Support: Need a quick fix or minor update to your existing website? We're here to help with basic troubleshooting and small modifications.
Simplified Vendor & ISP Management: Let us handle the complexities of dealing with your internet service providers and other technology vendors. We act as your liaison, saving you time and frustration.
Please note: While our Managed IT Service Plans cover a vast majority of your ongoing technology needs, larger IT projects, such as significant infrastructure upgrades, new system implementations, or custom development work, are handled separately on a project-specific basis to ensure clear scope and tailored solutions.
Project Services
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Network Cabling
Structured cabling solutions for reliable data and voice connections.
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WiFi
Installation and management of secure, high-speed wireless networks for businesses.
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Phone Systems
Cloud-based and on-premise phone systems setup and maintenance.
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Smart Devices & IoT
Deployment and management of IoT devices for automation and real-time data.
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Digital Signage
Installation and management of digital displays for menus, promotions, and information.
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Mobile & Remote Connectivity
Get connected on the go. WiFi for your fleet or food truck service
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Network Audio
Installation and configuration of audio systems for paging, background music, and announcements.
On-Demand IT Support
Need IT Help Now? Our On-Demand Support is Ready When You Are.
Sometimes, you don't need ongoing managed services – you just need a reliable IT expert to tackle a specific issue, project, or unexpected problem. Data Ladle LLC offers flexible and responsive On-Demand IT Support to address your immediate technology needs without the commitment of a long-term contract.
Get the Expert Help You Need, Exactly When You Need It:
Troubleshooting & Repair: Facing a critical computer issue, network outage, or software malfunction? Our experienced technicians are ready to diagnose and resolve your problems quickly and efficiently.
Emergency Support: When technology failures threaten your productivity, you need immediate assistance. We offer responsive emergency support to get your systems back up and running as soon as possible.
Project-Based Assistance: Need help with a specific IT project, such as a new hardware installation, software upgrade, or network configuration? We provide the expertise to ensure a smooth and successful execution.
Temporary Staff Augmentation: If your internal IT team is overloaded or you need specialized skills for a short-term project, our on-demand support can provide the extra bandwidth and expertise you require.
Virus & Malware Removal: Suspect a security breach? Our team can quickly identify and remove viruses, malware, and other malicious software to protect your data and systems.
System Optimization: Is your computer running slow or your network sluggish? We can analyze your systems and implement optimizations to improve performance.
Technology Consultation: Need expert advice on a specific technology purchase or implementation strategy? We offer on-demand consultation services to help you make informed decisions.
How Our On-Demand Support Works:
Reach Out: Contact us via phone or email to describe your immediate IT need.
Quick Assessment: We'll quickly assess the issue and provide you with a clear understanding of how we can help and our hourly rate or project-based fee.
Expert Resolution: Our skilled technicians will work diligently to resolve your issue remotely or, if necessary, provide timely onsite support.
Get Back to Business: We focus on providing efficient and effective solutions to minimize disruption and get you back to your core business activities as quickly as possible.
No Long-Term Contracts, Just Reliable Help When You Need It Most.
Data Ladle LLC's On-Demand IT Support is the perfect solution for businesses that need expert IT assistance on an as-needed basis. Whether it's a one-time fix or support for a specific project, we're here to provide the reliable and professional help you can count on.
U.S. Based IT Support
When you partner with Data Ladle, you’re working directly with experienced engineers and professionals right here in the U.S.A. That means you’ll talk to a local expert who truly understands your needs.
We pride ourselves on providing personal, top-tier customer service every step of the way.